Privacy Policy for Fort Worth Brick Repair LLC

Fort Worth Brick Repair LLC ("we," "us," or "our") operates the website at https://www.fortworthbrickrepair.com (the "Website") and provides masonry services, including brick repair, tuckpointing, waterproofing, restoration, and related services (collectively, the "Services").

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Website, submit inquiries, request quotes, or engage our Services. We are committed to protecting your privacy and handling your information responsibly, in compliance with applicable laws, including the Texas Data Privacy and Security Act (TDPSA) where it applies.

By using our Website or Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you provide directly and information collected automatically.

Information You Provide

• Contact Information: Name, email address, phone number, mailing address, when you fill out our contact form, request a free quote, or communicate with us.
• Service-Related Information: Details about your property, project description, photos of masonry issues (if uploaded), and payment information (processed securely via third-party providers).
• Other Information: Any additional details you share in communications or during service consultations.

Information Collected Automatically

• Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referring website.
• Cookies and Similar Technologies: We may use cookies or analytics tools (e.g., Google Analytics) to improve site functionality and understand visitor behavior. You can manage cookie preferences through your browser settings.

We do not collect sensitive personal information (e.g., racial/ethnic origin, health data, biometric data, or precise geolocation) unless voluntarily provided in the context of Services (e.g., property location for estimates).

2. How We Use Your Information

We use your information to:

• Provide and improve our Services (e.g., scheduling estimates, performing repairs).
• Respond to inquiries and communicate with you (e.g., quotes, updates).
• Process payments and fulfill contracts.
• Analyze Website usage for improvements.
• Comply with legal obligations.

We do not sell your personal information or use it for targeted advertising or profiling.

3. Sharing Your Information

We share information only as necessary:

• Service Providers: With trusted third parties (e.g., payment processors, scheduling tools) who assist in operations and agree to protect your data.
• Legal Requirements: If required by law, court order, or to protect rights/safety.
• Business Transfers: In the event of a merger, sale, or reorganization.

We do not share information with third parties for their marketing purposes.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights (Under TDPSA and Applicable Laws)

If the TDPSA applies to our processing of your data, Texas residents may have rights to:

• Confirm whether we process your personal data.
• Access or obtain a copy of your personal data.
• Correct inaccuracies.
• Delete certain personal data.
• Opt out of processing for targeted advertising, sale of personal data, or profiling (not applicable, as we do not engage in these).

To exercise rights, contact us at fortworthbrickrepair@gmail.com or 817-440-3050. We will respond within required timelines and may verify your identity.

Note: As a local masonry service provider, we may qualify as a small business under SBA definitions and be exempt from certain TDPSA obligations, except for prohibitions on selling sensitive data without consent.

6. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect information from children.

7. Third-Party Links

Our Website may link to third-party sites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Policy periodically. Changes will be posted here with an updated "Last Updated" date. Continued use of the Website/Services constitutes acceptance.

9. Contact Us

For questions or requests:

• Email: fortworthbrickrepair@gmail.com
• Phone: 817-440-3050
• Address: Fort Worth, TX

This Policy is tailored for a local masonry business with minimal data processing. Consult a legal professional to customize further or confirm TDPSA applicability.